SERVICES

 

SOURCING

It is commitment to total customer service that sets PE Chemicals apart from other chemical product suppliers. We source the products you need from local and international chemical companies. Our team visits customers regularly to evaluate and get to know their business needs better.

Our experienced team take the stress out of importing chemical products, managing freight requirements, customs clearance, transport to anywhere in South Africa and handling the financial aspects of the transaction.

STORAGE FACILITIES

Our storage service is a vital part of our focus on providing end-to-end total services to our customers.

With warehousing in Gqeberha, Cape Town, East London, Boksburg and Tshwane, we are well set to meet your chemical product needs including, hazardous substances, drummed liquids and sea bulk.

SUPPLY CHAIN MANAGEMENT

At PE Chemicals we focus on certainty of supply to create real value for our customers. With more than 25 years of experience we’ve learned that there are several aspects to effective supply chain management, such as:
Understanding our customer’s business requirements

We have qualified staff that has the experience to add significant value to your decision making. They understand the balance between price and quality and negotiating a comfortable agreement that best fits our customer’s needs.

Communications management

As the key interface between our managers and customers, we understand the importance of good communication. We guarantee immediate intervention as problems arise.

We have the resources needed to ensure certainty of supplying the products you require when you do business with us.

Synchronising supply and demand

If we have the stock on hand, prompt delivery on orders placed is guaranteed.

We also offer consignment stock on high volume orders. If you do not have warehouse facilities, we will reserve stock for your company which you can order on a monthly basis. Kindly discuss arrangements regarding this with the owner, Eugene de Lange.

Our Commitment To Quality

OPERATIONS PHILOSOPHY

We ensure the supply of high quality products that will comply with your specifications and that our deliveries and services are outstanding at all times.
We place great emphasis on service and support to our customers and therefore have a strong compliment of trained office and warehouse employees.

HEALTH & SAFETY

All chemical products delivered to customers comply with SABS hazardous requirements. With each delivery a copy of the specific batch information (COA – certificate of analysis) and safety data sheet will be supplied per product. In-house safety training to office and warehouse staff is arranged with regular intervals.

QUALITY

Quality is a priority at PE Chemicals. We continually strive to achieve high quality standards and we do this by listening to our customers and monitoring and reviewing our systems in order to improve them. We foster close relationships with our suppliers to ensure that we obtain the best products suited to our customer’s needs.
Our objectives and processes are well documented and communicated to all. System monitoring, including internal and external audits and monitoring of customer perception, highlights any nonconformities and enables corrective and preventive action to be taken.

BEE STATUS

PE Chemicals CC and Meadow Brook Properties 171 CC t/a PE Chemicals Gauteng is B-BBEE non-compliant.

Meadow Brook Properties 171 CC t/a PE Chemicals Gauteng

PE Chemicals CC

ISO 9001:2015

ISO certification was obtained in November 2014.

CUSTOMER SATISFACTION

 PE Chemicals will always be dedicated to customer service and we strive to achieve our mission by satisfying our customer’s needs. We are committed to providing continuous customer satisfaction as we strive to work with our customers in every possible way to ensure their total satisfaction.
The company is proactive in its approach to change and has made great strides in keeping up with technology. In order to render the best services to our customers, PE Chemicals has embarked on internal customer satisfaction and improvement programmes to educate and focus employees on the need to continuously improve service levels and quality.

Cape Town

3 Madrid Road
Boquinar Industrial
Cape Town
021 476 0262
rfq@pechem.co.za

East London

Sheffield Warehouse Park
Unit 5B, 14 Sheffield Road
Woodbrook
East London
087 195 1318
rfq@pechem.co.za

Gauteng

14 Barry Road
Boksburg
Gauteng
010 021 5135
rfq@pechem.co.za

Gqeberha
(Head Office)

137 Grahamstown Road
Deal Party
Gqeberha
041 486 1264
rfq@pechem.co.za

Tshwane

1556 Mount Sheba Street
Kirkney Ext 12
Tshwane
012 541 1529
rfq@pechem.co.za